Brother MFC-J835DW Driver: Installation and Troubleshooting Guide


Welcome to our guide on installing and troubleshooting the Brother MFC-J835DW driver. Whether you have recently purchased this versatile printer or are looking for assistance with an existing installation, this article aims to provide you with all the necessary steps and tips to ensure a smooth experience. The Brother MFC-J835DW offers an array of features, including wireless printing, automatic duplex printing, and a touch panel control system, making it an ideal choice for both home and office use. Let's dive in and explore the installation process as well as how to solve common issues that may arise along the way.

Introduction to the Brother MFC-J835DW Driver

The Brother MFC-J835DW is a versatile printer model that offers a range of features and functions. It is known for its high-quality printing capabilities and efficient performance. To harness the full potential of this printer, it is essential to have the correct driver installed. In this article, we will delve into the importance of having the correct driver for the Brother MFC-J835DW printer and guide you on where to find and download it.

Overview of the Brother MFC-J835DW printer

The Brother MFC-J835DW is a reliable all-in-one printer that excels in both home and small office environments. It boasts an impressive array of features such as wireless connectivity, automatic double-sided printing, an automatic document feeder, and a touch screen display. These features make it easy to use and enhance productivity.

Additionally, the MFC-J835DW supports a variety of media sizes and types, including envelopes and glossy photo paper. It can also produce professional-looking documents with its high print resolution. This printer model is designed to meet the needs of individuals or small teams requiring a reliable and efficient printing solution.

The importance of having the correct driver

The correct driver for the Brother MFC-J835DW printer plays a crucial role in ensuring optimal performance and smooth functionality. A driver acts as a bridge between the printer and the operating system, enabling them to communicate effectively. By having the correct driver installed, you can take full advantage of the printer's capabilities and features.

Furthermore, using an outdated or incorrect driver can lead to various issues, such as printing errors, poor print quality, and even system crashes. To avoid these problems, it is essential to regularly update the driver or install the correct one from the start.

Compatibility with different operating systems

The Brother MFC-J835DW printer is compatible with various operating systems, including Windows, macOS, and Linux. Brother provides specific drivers for each operating system to ensure seamless integration and optimal performance. It is crucial to select the driver that matches your operating system version.

Before downloading the driver, make sure to verify the compatibility with your operating system as this can vary based on the model and version of your computer's operating system.

Where to find the Brother MFC-J835DW driver

When searching for the Brother MFC-J835DW driver, it is recommended to visit the official Brother website. They provide a dedicated section for drivers and software downloads, specifically tailored to each printer model. Alternatively, you can also find reliable sources for Brother printer drivers on trusted third-party websites that specialize in hosting printer drivers.

To find the correct driver, follow these steps:

  1. Visit the Brother official website or a trusted third-party source.
  2. Go to the "Support" or "Downloads" section.
  3. Enter your printer model, i.e., MFC-J835DW, and select your operating system.
  4. Choose the driver that matches your operating system version and download it.
  5. Once downloaded, run the driver installation file and follow the on-screen instructions.
  6. Restart your computer if prompted.

By following these steps and obtaining the correct driver for your Brother MFC-J835DW printer, you ensure that it functions optimally and provides you with the best printing experience.

In conclusion, the Brother MFC-J835DW driver is an essential component for ensuring seamless communication between the printer and your operating system. By having the correct driver installed, you can unlock the printer's full potential and avoid any performance issues. Make sure to obtain the driver from official Brother websites or reliable sources to guarantee its authenticity. Happy printing!

Installing the Brother MFC-J835DW Driver

This section will guide you through the process of installing the Brother MFC-J835DW driver on your computer or device. The step-by-step installation process ensures a smooth and hassle-free setup.

Step-by-step installation process

Follow these steps to install the Brother MFC-J835DW driver:

1. Start by downloading the latest version of the driver from the official Brother website. Make sure to select the correct operating system and version for your computer.

2. Once the driver file is downloaded, navigate to the location where it is saved on your computer. Double-click on the file to start the installation process.

3. You may be prompted to choose the installation language. Select your preferred language and click "OK" to continue.

4. The installation wizard will now guide you through the setup process. Follow the on-screen instructions to proceed.

5. Read and accept the End-User License Agreement (EULA) to proceed with the installation. Click "Next" to continue.

6. Choose the installation type. If you want to install all the available components, select the "Typical" installation. If you prefer to customize the installation and choose specific components, select the "Custom" installation.

7. Select the destination folder where you want the driver to be installed. The default location is usually fine, but you can change it if needed. Click "Next" to continue.

8. The installation process will now begin. Wait for the progress bar to reach 100%.

9. Once the installation is complete, you may be prompted to restart your computer to apply the changes. If so, save any open files and click "Finish" to restart your computer.

10. After your computer restarts, connect your Brother MFC-J835DW printer to your computer using a USB cable or establish a wireless connection following the printer's manual instructions.

11. Your computer will automatically detect the printer and install the necessary drivers. If prompted, allow your computer to connect to the internet to download any additional files.

12. Once the printer is successfully connected and the drivers are installed, you can start using your Brother MFC-J835DW printer.

Connecting the printer to the computer

Prior to starting the installation process, it is necessary to connect your Brother MFC-J835DW printer to your computer. There are two methods available: via USB or wireless connection.

To connect via USB, locate the USB port on your computer and connect one end of the USB cable to the printer and the other end to the computer. Ensure that the connections are secure.

If you prefer a wireless connection, refer to the printer's manual for instructions on how to connect it to your Wi-Fi network. Once connected, your computer will be able to detect the printer during the installation process.

Troubleshooting common installation issues

During the installation of the Brother MFC-J835DW driver, some common issues may arise. Here are a few troubleshooting tips to help you address them:

1. If the installation wizard does not start automatically after double-clicking the driver file, try right-clicking on the file and selecting "Run as Administrator."

2. Ensure that your computer meets the system requirements for the Brother MFC-J835DW driver. Check the official Brother website for the specific requirements.

3. Disable any antivirus or firewall software temporarily during the installation process. These security measures can sometimes interfere with the installation.

4. If the installation process gets stuck or freezes, try restarting your computer and running the installation again.

5. If you encounter any error messages during the installation, take note of the error codes or messages and search for solutions on the Brother website or online forums.

By following these troubleshooting tips, you can overcome common installation issues and ensure a successful setup of the Brother MFC-J835DW driver on your computer.

Updating the Brother MFC-J835DW Driver

The Brother MFC-J835DW driver is a vital component that keeps your printer functioning smoothly and efficiently. It is important to regularly update the driver to ensure that you are benefiting from the latest enhancements, bug fixes, and security patches. By keeping your driver up to date, you can also ensure compatibility with the latest operating systems and software applications.

Why it is important to update the driver

Updating the Brother MFC-J835DW driver is crucial for several reasons. Firstly, it allows you to access the latest security patches released by the manufacturer. These patches address any vulnerabilities or weaknesses in the driver that could potentially be exploited by hackers or malware. By installing these updates, you can safeguard your printer and prevent any unauthorized access to your personal or confidential information.

Secondly, updating the driver provides bug fixes. Manufacturers regularly identify and rectify bugs or errors in their software. These bugs can cause various issues, such as printing errors, connectivity problems, or malfunctioning features. By updating the driver, you can resolve these bugs and enjoy a hassle-free printing experience.

Lastly, updating the driver ensures compatibility improvements. Technology is constantly evolving, and new operating systems, software applications, and hardware configurations are released regularly. Manufacturers release driver updates to ensure that their printers are compatible with these changes. By updating the driver, you can avoid any compatibility issues that may arise when using your Brother MFC-J835DW printer with newer software or hardware.

How to check for driver updates

Checking for driver updates for your Brother MFC-J835DW printer is a simple process. There are various methods you can use to ensure you have the latest driver version installed:

1. Official Manufacturer's Website: Visit the Brother website and navigate to the Support or Downloads section. Enter your printer model (MFC-J835DW) and select your operating system. You will find the latest available driver for download. Follow the on-screen instructions to install it.

2. Automatic Update Utilities: Some printers come with proprietary software or utilities that automatically check for driver updates. These utilities can be found on the installation disc provided with your printer or on the manufacturer's website. Install and run these utilities to automatically detect and install the latest driver updates.

3. Windows Update: If you are using a Windows operating system, you can check for driver updates using the Windows Update feature. Simply open the Start menu, type "Windows Update" in the search bar, and select "Check for updates." If any driver updates are available for your Brother MFC-J835DW printer, they will be listed along with other system updates. Select and install them accordingly.

Updating the driver using various methods

Updating the Brother MFC-J835DW driver can be done using different methods, depending on your preferences and the available resources:

1. Official Manufacturer's Website: Visiting the Brother website and downloading the driver manually is a reliable method. This ensures you are obtaining the driver directly from the manufacturer and receiving the most recent version available.

2. Automatic Update Utilities: Using automatic update utilities provided by the printer manufacturer can simplify the update process. These utilities automatically detect and download the latest driver updates, saving you time and effort in manually searching for updates.

3. Windows Update: Utilizing the built-in Windows Update feature is convenient for users who prefer a centralized location for managing software updates. Windows Update not only includes important system updates but also offers driver updates for various hardware components, including the Brother MFC-J835DW printer.

In conclusion, regularly updating the Brother MFC-J835DW driver is crucial for maintaining security, resolving bugs, and ensuring compatibility. By following simple steps to check for driver updates, you can ensure that your printer operates at its best, providing you with high-quality prints and a hassle-free printing experience.

Troubleshooting Common Driver Issues

Having trouble with your Brother MFC-J835DW driver? Don't worry, we've got you covered. In this guide, we will address some common driver issues that users might encounter and provide you with easy troubleshooting steps to resolve them.

Printer not detected or offline

One frustrating problem that users may face is when their Brother MFC-J835DW printer is not being detected by the computer or shows as offline. If you are experiencing this issue, here are a few troubleshooting steps you can try:

  • Check the printer connections: Ensure that all cables are properly connected between the printer and the computer. Also, make sure that the printer is turned on.
  • Restart devices: Try restarting both your printer and computer. Sometimes, a simple restart can fix the issue.
  • Update printer driver: Visit the Brother website and download/install the latest driver for your specific printer model. Outdated drivers can often cause connectivity problems.
  • Check printer settings: Go to the control panel on your computer and navigate to the printer settings. Check if your printer is set as the default printer and not in an offline mode.

By following these troubleshooting steps, you should be able to resolve the issue of your Brother MFC-J835DW printer not being detected or showing as offline.

Driver compatibility issues

Driver compatibility problems can often arise when trying to install the Brother MFC-J835DW driver on different operating systems or versions. If you are encountering compatibility issues, here are a few solutions to consider:

  • Check system requirements: Ensure that your computer meets the system requirements specified by Brother for the printer driver. If your system falls short, you may need to consider upgrading your hardware or using a compatible operating system.
  • Download correct driver: Make sure you are downloading the correct driver for your operating system and printer model. Installing an incompatible driver can cause various issues.
  • Update your operating system: Sometimes, updating your operating system to the latest version can resolve compatibility issues. Check for any available updates and install them if necessary.
  • Contact Brother support: If you have tried the above steps and are still facing driver compatibility problems, it is recommended to reach out to Brother's customer support for further assistance.

Following these solutions should help you overcome driver compatibility problems and successfully install the Brother MFC-J835DW driver on your system.

Printing or scanning errors

Printing or scanning errors are common issues that users may encounter with their Brother MFC-J835DW driver. Whether you are experiencing poor print quality, frequent paper jams, or your scanner is not working properly, these troubleshooting steps will come in handy:

  • Check ink/toner levels: Ensure that your printer has enough ink or toner available. Low levels can result in poor print quality. Replace or refill the cartridges if necessary.
  • Clean the print head: Over time, the print head may get clogged with dried ink, resulting in distorted prints. Use the printer's cleaning utility to clean the print head.
  • Remove paper jams: If you are encountering frequent paper jams, carefully remove any stuck paper from the printer. Refer to the printer's manual for detailed instructions.
  • Calibrate the printer: Print a calibration page and follow the on-screen instructions to align the printer's cartridges. This can improve print quality.
  • Check scanner settings: Ensure that the scanner settings are correctly configured in the Brother MFC-J835DW driver software. Make sure the correct scanning mode and resolution are selected.

By following these troubleshooting steps, you should be able to resolve common printing or scanning errors and enjoy smooth printing and scanning functionality with your Brother MFC-J835DW printer.


The Brother MFC-J835DW driver is a crucial component for the proper functioning of the Brother MFC-J835DW printer. Without the correct driver, users may encounter various issues and hinder the productivity of their printing tasks. In this article, we have discussed the importance of having the correct driver, the installation process, driver updates, and troubleshooting common issues.

Importance of Having the Correct Brother MFC-J835DW Driver

Having the correct Brother MFC-J835DW driver is essential to ensure that the printer and computer can communicate effectively. The driver acts as a translator between the printer and the operating system, allowing them to understand each other's commands. Without the proper driver, the printer may not be recognized by the computer, or the print jobs may fail to process correctly.

Furthermore, having the correct driver enhances the printer's performance by enabling all its features and functionalities. For example, with the correct driver, users can access advanced printing options, such as duplex printing or high-resolution printing, which may not be available with generic or outdated drivers.

Installation Process

Installing the Brother MFC-J835DW driver is a straightforward process. Users can either install it from the installation CD provided with the printer or download it from the Brother official website. The Brother website provides the latest version of the driver, ensuring compatibility with the user's operating system.

To install the driver from the CD, users need to insert the disc into the computer's CD/DVD drive and follow the on-screen instructions. If downloading from the website, users need to navigate to the Brother support page, search for the MFC-J835DW model, select the operating system, and download the driver file. Once downloaded, the user can double-click on the file and follow the installation prompts.

During the installation process, it is important to carefully read and follow the instructions provided. It may be necessary to connect the printer to the computer temporarily using a USB cable to complete the installation. Once the driver is installed successfully, the printer should be ready to use.

Driver Updates

Regularly updating the Brother MFC-J835DW driver is crucial to maintain the printer's compatibility with the latest operating systems and software updates. Brother periodically releases driver updates to improve performance, add new features, and fix compatibility issues.

Users can check for driver updates by visiting the Brother support page for the MFC-J835DW model. The website usually provides a download section specifically for drivers and software updates. Users should select the correct operating system and then download the latest driver file available. Once downloaded, the user can proceed with the installation, following the same process as described earlier.

It is advisable to check for driver updates periodically, especially when encountering issues or after upgrading the operating system. Installing the latest driver version can often resolve compatibility problems and improve overall printer performance.

Troubleshooting Common Issues

Despite having the correct driver and following the installation process correctly, users may still encounter common issues with their Brother MFC-J835DW printer. Some of the common problems include printer not responding, print quality issues, paper jams, and connectivity problems.

In such cases, it is recommended to first check for any error messages displayed on the printer or computer screen. These messages can provide valuable information regarding the issue and potential troubleshooting steps. Additionally, referring to the printer's user manual or the Brother support website can help users in resolving the problem.

If the issue persists, it may be necessary to uninstall and reinstall the driver, ensuring that the most up-to-date driver is used. Other troubleshooting steps can include checking the printer's connection cables, ensuring that the printer is properly plugged in and turned on, cleaning the printer heads, or adjusting the print settings.

If the problem still persists after attempting various troubleshooting methods, it is advisable to contact Brother's customer support for further assistance. They have trained technicians who can provide personalized support and guide users through resolving complex issues.

In conclusion, the Brother MFC-J835DW driver plays a vital role in the smooth functioning of the Brother MFC-J835DW printer. By understanding the importance of having the correct driver, installing it correctly, regularly updating it, and troubleshooting common issues, users can ensure optimal printing performance and enhance their overall printing experience.