Brother MFC-J5920DW Driver: Installation and Troubleshooting Guide


Hello there, reader! If you are the proud owner of a Brother MFC-J5920DW printer, you're in luck. In this article, we will guide you through the installation process of the Brother MFC-J5920DW driver, ensuring a seamless experience and optimal performance. Whether you're setting it up for the first time or encountering any troubleshooting issues, don't worry, we've got you covered. So sit back, relax, and let's get started!

Introduction to Brother MFC-J5920DW Driver

The Brother MFC-J5920DW driver is an essential software component that ensures the smooth and efficient operation of the Brother MFC-J5920DW printer. Acting as a crucial link between the printer and computer, this driver enables seamless communication and provides necessary functionalities for optimal printing experience.

Overview of Brother MFC-J5920DW Driver

The Brother MFC-J5920DW driver serves as a crucial bridge between the user's computer and the printer. It is responsible for facilitating communication, data transfer, and control between the two devices. By providing a seamless interface, this driver ensures that printing commands and data are correctly transmitted from the computer to the printer, resulting in high-quality and error-free prints.

Additionally, the Brother MFC-J5920DW driver carries out several essential functions, such as translating print commands into a language that the printer can understand, managing print queues, and monitoring ink levels. These functionalities contribute to the overall performance and reliability of the printer.

Importance of installing the correct driver

Installing the correct Brother MFC-J5920DW driver is vital to ensure optimal performance and compatibility between the printer and the computer. When an incorrect or outdated driver is installed, various issues may arise, negatively impacting the printing experience.

One of the primary reasons to install the correct driver is to avoid printing errors. An outdated or incompatible driver may result in distorted prints, smudges, or incomplete documents. By installing the correct driver, users can eliminate these issues and produce professional-quality prints.

Moreover, the correct driver is essential for maintaining seamless connectivity between the printer and the computer. Without it, users may encounter difficulties in establishing a stable connection, leading to printing delays or unsuccessful print jobs.

Furthermore, the correct driver guarantees access to all the essential functionalities offered by the Brother MFC-J5920DW printer. It enables users to utilize features such as duplex printing, scanning, faxing, and wireless printing. Without the correct driver, these functionalities may be limited or completely unavailable.

Where to find and download the Brother MFC-J5920DW driver

Users looking to download the Brother MFC-J5920DW driver can easily find it on the official Brother website. By visiting the Brother support page and navigating to the designated driver section, users can locate and download the most up-to-date driver specifically designed for the MFC-J5920DW model.

Alternatively, users can choose to download the driver from reputable third-party websites specializing in drivers. It is important to ensure that the chosen website is reliable and offers genuine driver downloads to avoid malware or compatibility issues. Always check user reviews and ratings before downloading from third-party sources.

Once the Brother MFC-J5920DW driver is downloaded, it can be easily installed by following the provided instructions. It is recommended to restart the computer after installation to ensure that the driver is correctly integrated and ready for use.

By installing the correct Brother MFC-J5920DW driver, users can optimize the performance of their printer, prevent printing errors, and enjoy the full range of functionalities offered by this versatile printing device.

How to Install the Brother MFC-J5920DW Driver

When it comes to installing the Brother MFC-J5920DW driver, users have two options: the CD installation method or the online installation method. Both methods are relatively straightforward and ensure that the printer can be properly connected to a computer for optimal functionality.

Driver installation methods

Before diving into the installation process, it is crucial to understand the two available methods. The first method involves using the setup CD that comes with the Brother MFC-J5920DW printer, while the second method requires downloading the driver directly from the manufacturer's website.

Step-by-step guide for CD installation method

If you opt for the CD installation method, follow these step-by-step instructions:

  1. Insert the setup CD into the CD/DVD drive of your computer.
  2. Once the CD is inserted, a setup wizard should automatically launch. If not, navigate to the CD drive and find the setup.exe file to initiate the installation process manually.
  3. Follow the on-screen prompts and instructions. The setup wizard will provide options for customizing the installation as per your preferences.
  4. After selecting your desired installation options, proceed with the installation by clicking the "Install" or "Next" button.
  5. Allow the installation process to complete. This may take a few minutes depending on your computer's speed and specifications.
  6. If prompted, restart your computer to ensure that all changes take effect.

Step-by-step guide for online installation method

If you prefer the online installation method, here's a step-by-step guide to help you through the process:

  1. Visit the official Brother website and navigate to the product support page specifically designed for the MFC-J5920DW printer.
  2. Locate the driver section within the product support page. It is important to ensure that you download the appropriate driver for your operating system.
  3. Click on the download link for the driver. The file will usually be in the form of a .exe or .dmg file.
  4. Once the downloaded file is located on your computer, double-click on it to run the installation process.
  5. Follow the on-screen instructions provided by the installation wizard. These instructions will guide you through the process of properly installing the driver.
  6. Customize the installation by selecting your preferred options, such as the installation directory or additional software components.
  7. Upon completing the installation, restart your computer if prompted. This ensures that any changes made by the driver are fully implemented.

By following these step-by-step guides, you can easily install the Brother MFC-J5920DW driver using either the CD installation method or the online installation method. Regardless of the chosen method, proper installation ensures that your printer can efficiently communicate with your computer, allowing the smooth functioning of all its features.

Troubleshooting Brother MFC-J5920DW Driver Issues

When using the Brother MFC-J5920DW printer, users may occasionally encounter a range of issues related to the printer driver. These problems can include driver compatibility issues, installation errors, and printer connectivity problems. Such issues can significantly impact the printer's performance. Therefore, troubleshooting these driver-related problems is crucial to ensure smooth printer operation.

Common driver-related issues

One of the most common driver-related issues that users may face with the Brother MFC-J5920DW printer is driver compatibility problems. These occur when the installed driver is not compatible with the operating system or other software on the computer. Another common problem is installation errors, which can lead to an incomplete or faulty driver installation. Additionally, users may encounter printer connectivity problems, such as the printer not being recognized by the computer or difficulties establishing a stable connection.

Updating the Brother MFC-J5920DW driver

To address driver-related problems, it is recommended to keep the Brother MFC-J5920DW driver up to date. Updating the driver is essential as it resolves compatibility issues, enhances stability, and provides access to new features. Users can choose to manually update their driver by downloading the latest version from the official Brother website. Alternatively, they can utilize driver update software, which automates the process and ensures that the most recent driver version is installed.

Troubleshooting steps for driver-related problems

Below are some troubleshooting steps that users can follow to resolve driver-related issues with the Brother MFC-J5920DW printer:

  1. Restart the computer and the printer: Restarting both the computer and the printer can refresh the connection and resolve minor issues that may be causing problems.

  2. Check for any pending driver updates: Regularly checking for available driver updates is important. If any updates are found, users should proceed to install them as they often contain fixes for known issues.

  3. Uninstall and reinstall the driver: If the current driver installation is faulty or incomplete, it is recommended to uninstall the driver and reinstall it correctly. Users should follow the appropriate method provided by Brother for driver installation.

  4. Ensure proper printer connection: Users should ensure that the printer is properly connected to the computer and that all cables are securely attached. Loose or disconnected cables can disrupt the connection and cause driver-related issues.

  5. Seek assistance from Brother customer support: If the troubleshooting steps mentioned above do not resolve the driver-related problems, users can reach out to Brother customer support for further assistance. They can also consult the user manual provided with the printer for additional guidance on troubleshooting driver-related issues.


The Brother MFC-J5920DW printer driver is a fundamental component in maintaining the smooth operation and functionality of the Brother printer. It is crucial to install the correct driver, follow proper installation methods, and troubleshoot any driver-related issues to ensure an optimal printing experience.

Importance of the Brother MFC-J5920DW driver

The Brother MFC-J5920DW driver plays a vital role in ensuring that the printer functions properly. Without the driver, the printer cannot communicate with the computer effectively, leading to printing errors and diminished performance. The driver acts as a bridge between the hardware and software, allowing the computer to send print jobs to the printer and control the printing process.

By installing the correct driver for the Brother MFC-J5920DW printer, users can unlock its full range of features and capabilities. The driver enables access to various printing options, such as color management, paper size selection, double-sided printing, and more. Additionally, it allows users to monitor ink levels, perform maintenance tasks, and troubleshoot common issues.

Proper driver installation is crucial for seamless integration between the printer and computer. Following the manufacturer's instructions for driver installation ensures that all necessary software components are installed correctly. It is also important to keep the driver up to date to take advantage of bug fixes, performance improvements, and new features released by Brother.

Regular driver updates and maintenance

To ensure optimal performance of the Brother MFC-J5920DW printer, it is essential for users to regularly check for driver updates and perform necessary maintenance tasks. Brother periodically releases driver updates to address compatibility issues, enhance functionality, and provide overall improvements to the printing experience.

Staying up to date with the latest driver versions is crucial for resolving potential bugs, security vulnerabilities, and compatibility issues. Brother provides updates through their official website, which users can download and install manually. Alternatively, users can utilize built-in driver update tools in their operating system to automatically check for and install updates.

In addition to updating the driver, users should also perform regular maintenance tasks to keep the printer in optimal condition. This includes cleaning the print heads, aligning the printer, and checking for any hardware issues. Brother provides detailed instructions in the printer manual or on their website on how to perform these maintenance tasks.

If users encounter any driver-related issues, such as printing errors, connectivity problems, or inconsistent performance, it is recommended to consult the troubleshooting section of the Brother MFC-J5920DW printer manual or visit the Brother support website. They provide step-by-step guides and solutions to common driver problems, helping users resolve issues and ensure smooth printing operations.

In conclusion, the Brother MFC-J5920DW driver is pivotal for the proper functioning and optimal performance of the printer. By installing the correct driver, keeping it up to date, and performing regular maintenance tasks, users can enhance their printing experience and minimize potential issues. Taking these measures will ensure that the printer operates at its best, delivering high-quality prints efficiently and reliably.